Chatwoot

Use it when

• self-host a shared customer support inbox and website chat
• unify customer conversations across multiple channels

What it solves

Not the fit when

• channel provider fees and support staffing remain external

Install

Deploy the official Docker images with Postgres and Redis, then complete the Chatwoot setup flow

Invoke

Connect website chat or support channels, configure inboxes and agents, then route conversations and inspect delivery and assignment state.

Alternatives

No reviewed alternatives recorded yet.